Terms of Service

Last Updated: January 2026

TERMS OF SERVICE - FULLCREW MARKETING L.L.C.

Welcome to Phrase Café! These Terms of Service ("Terms") govern your use of the Phrase Café website at https://phrase-cafe.com ("Website") and the services provided by FullCrew Marketing L.L.C. ("Company," "we," "us," or "our"). By accessing, browsing, or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Description of Services

Phrase Café is a Spanish language learning platform operated by FullCrew Marketing L.L.C. We provide services to help learners master Spanish through daily email lessons, including vocabulary, phrases, pronunciation guidance, cultural context, and interactive learning methods. Our services include free bi-weekly email courses and optional premium features.

2. No Guarantee of Results

IMPORTANT DISCLAIMER: FullCrew Marketing L.L.C. makes NO GUARANTEE, WARRANTY, OR REPRESENTATION regarding the results, outcomes, or effectiveness of our services. You acknowledge and agree that:

• We cannot guarantee any specific learning outcomes, fluency levels, proficiency gains, or measurable language acquisition results from our services.
• Learning outcomes depend on numerous factors outside our control, including but not limited to: your prior language experience, study habits, practice frequency, personal learning ability, motivation, and external life circumstances.
• Past testimonials or case studies do not indicate or guarantee your personal results. Any testimonials are specific to those individuals and their unique circumstances and should not be relied upon as predictive of your results.
• Your language learning success or failure is ultimately dependent on your personal effort, consistency, practice, and dedication - not solely on our course materials or methodology.
• We provide services on a best-effort basis only. We do not warrant that our services will be uninterrupted, error-free, or meet your specific expectations.

3. Account Registration and User Responsibilities

To access our Services, you must provide a valid email address. By registering, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use
• Use our Services only for lawful purposes and in compliance with all applicable laws and regulations

4. Subscription and Payments

Free Services: Our free bi-weekly email lessons are provided at no cost. We reserve the right to modify or discontinue free features at any time.

Premium Subscriptions: Premium features require a paid subscription. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. All fees are stated in USD unless otherwise indicated.

Refund Policy: We offer a 7-day money-back guarantee for premium subscriptions. If you are not satisfied, contact us within 7 days of your initial purchase for a full refund.

5. Intellectual Property and Content Ownership

All content provided through our Services - including text, audio, images, lesson materials, and educational content - is owned by FullCrew Marketing L.L.C. or our licensors and is protected by copyright and other intellectual property laws. You may use our content for personal, non-commercial learning purposes only. You agree not to:

• Share, redistribute, or resell our content without permission
• Use automated systems to access our Services in a manner that exceeds reasonable use
• Attempt to gain unauthorized access to our systems or other users' accounts
• Infringe on our intellectual property rights

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Acceptable Use Policy

You agree not to use our services to:

• Create false, misleading, or deceptive content or representations
• Engage in spam, manipulation, or artificial engagement tactics
• Promote illegal products or services
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, defame, or harm any individual or entity
• Use our Services for any unlawful purpose

8. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or that learning outcomes will be achieved. We make no warranty regarding the accuracy, completeness, or usefulness of our content.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FULLCREW MARKETING L.L.C. SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.
• Any damages arising from your use or inability to use our services.
• Any damages arising from third-party actions or claims.
• Any damages exceeding the total amount you paid us in the 12 months preceding the claim.

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM SHALL BE A REFUND OF FEES PAID FOR THE SPECIFIC SERVICE IN QUESTION.

10. Indemnification

You agree to indemnify, defend, and hold harmless FullCrew Marketing L.L.C., its owners, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms or any applicable law
• Third-party claims related to your use of our services
• Any content or information you provide to us

11. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our Site. Your continued use of our Services after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

12. Termination

We reserve the right to suspend or terminate your access to our Services at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, you will remain responsible for all fees incurred through the termination date.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) rules, to be held in Sheridan, Wyoming. You waive any right to a jury trial or class action lawsuit.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and FullCrew Marketing L.L.C. regarding our services and supersede all prior negotiations, representations, and agreements.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Sheridan, Wyoming.

17. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at: