Privacy Policy
Last Updated: January 2026
Thank you for visiting Phrase Café ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://phrase-cafe.com (the "Website") and the services provided by FullCrew Marketing L.L.C.
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.
1. Information We Collect
1.1 Personal Data
We collect the following personal information from you:
- Name: We collect your name to personalize your experience and communicate with you effectively.
- Email: We collect your email address to send you important information regarding our services, updates, and communication.
- Payment Information: We collect payment details to process your payments securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.
1.2 Non-Personal Data
We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.
2. Purpose of Data Collection
We collect and use your personal data for the purpose of providing our Spanish language learning services. This includes:
- Delivering bi-weekly Spanish lessons and educational content to your inbox
- Processing payments and managing your subscription
- Personalizing your learning experience
- Communicating with you about your account and providing customer support
- Keeping you updated about our services and improvements
- Analyzing usage patterns to improve our Services
- Protecting against fraud and unauthorized access
3. Data Sharing
We do not share your personal data with any third parties except as required for providing our services (e.g., sharing your information with payment processors and email delivery services). We do not sell, trade, or rent your personal information to others.
4. Email Communications
As an email-based learning service, email is central to what we do. By signing up, you consent to receive:
- Bi-Weekly Lessons: Our core Spanish learning content delivered to your inbox
- Service Updates: Important information about your account or changes to our Services
You can unsubscribe from our lessons at any time by clicking the unsubscribe link in any email or by contacting us directly.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you Services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from communications
To exercise these rights, contact us at stewart@fullcrewmarketing.com.
8. Children's Privacy
Phrase Café is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:
Phrase Café
stewart@fullcrewmarketing.com
FullCrew Marketing L.L.C.
30 N Gould St Ste R
Sheridan, WY 82801
By using Phrase Café, you consent to the terms of this Privacy Policy.