Privacy Policy

Last updated: December 2024

Welcome to Phrase Café ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, phrase-cafe.com (the "Site"), and use our Spanish language learning services. Please read this policy carefully.

1. Information We Collect

We collect information in the following ways:

Information You Provide

• Account Information: When you sign up, we collect your email address and any name you provide.
• Payment Information: If you subscribe to our premium service, our payment processor (Stripe) collects your payment details. We do not store your full credit card number on our servers.
• Communications: When you contact us, we collect the information you provide in your messages.

Information Collected Automatically

• Usage Data: We collect information about how you interact with our emails and Site, including open rates, click-through rates, and pages visited.
• Device Information: We collect information about the device and browser you use, including IP address, browser type, and operating system.
• Cookies: We use cookies and similar technologies to remember your preferences and analyze Site traffic.

2. How We Use Your Information

We use the information we collect to:

• Deliver daily Spanish lessons and educational content to your inbox
• Process payments and manage your subscription
• Personalize your learning experience based on your progress
• Send service-related communications (e.g., subscription confirmations, account updates)
• Improve our Services through analytics and user feedback
• Respond to your inquiries and provide customer support
• Protect against fraud and unauthorized access

3. Email Communications

As an email-based learning service, email is central to what we do. By signing up, you consent to receive:

• Daily Lessons: Our core Spanish learning content delivered to your inbox
• Service Updates: Important information about your account or changes to our Services

You can unsubscribe from our lessons at any time by clicking the unsubscribe link in any email or by contacting us directly.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business, including:
  • Stripe (payment processing)
  • Email delivery services
  • Analytics providers
  • Hosting providers
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@phrase-cafe.com.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our Site. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Phrase Café
support@phrase-cafe.com